Retail stores
Customer reviews for retail shops
After the purchase, make it easy for shoppers to find the right review page or send you feedback. Your QR artwork clearly separates the feedback invitation from payment.
Where the code goes
On the receipt or after-payment counter area
Offer the invitation after a genuine experience, when the customer can choose to respond without pressure.
The problem
A setup that fits your customer journey
A review invitation should be available after the transaction, with no pressure to complete it in front of a staff member.
Avoid QR confusion
Label the review code clearly and keep it visually distinct from your payment code.
Connect to the correct shop
Each branch should link to its own business destination so feedback goes to the right place.
Keep after-sales support independent
Returns, refunds and service should never depend on removing a review or giving a higher rating.
Where to put the code
We send print-ready artwork sized for each of these. Most clients start with one and add a second once they see which converts.
- Printed receipt
- After-payment counter card
- Take-home bag insert
Neutral invitation examples
These are invitations for your page or printed card, not customer review text. Customers choose their own rating and words. Use invitations only where the platform permits them.
How was your shopping experience? Share your honest feedback.
Visited our store? You’re welcome to tell us about it.
Choose a review destination or send a private message.
See it
What your customer would see
Choose a public destination or private feedback. The demo offers the same options before asking for any rating, and does not send or publish anything.
The Daily Grind
Example café · Pune
Your experience matters.
Share an honest review or send us a private message. The choice is yours.
No rating needed to see your options.
Questions
Retail stores, specifically
Will customers confuse it with our payment QR?+
Use a separate, clearly labelled review card. We design the artwork so its purpose is clear and recommend testing the placement with your team.
Other businesses