Clinics & dentists
Customer reviews for clinics and dental practices
Offer a clear, optional feedback route after a visit. Patients choose whether to leave a public review or send a private message, while your practice avoids asking for sensitive medical details.
Where the code goes
On a take-home card after the appointment
Offer the invitation after a genuine experience, when the customer can choose to respond without pressure.
The problem
A setup that fits your customer journey
Keep the request about the patient’s experience without prescribing content or asking for a named staff mention. Check your practice’s applicable professional requirements before outreach.
Respect the patient’s choice
Care, appointments and support must never depend on a review or a particular rating.
Avoid sensitive information
Do not ask patients to disclose diagnoses, procedures or other private details in public reviews.
Use appropriate follow-up
Review outreach needs to fit the platform’s rules and your practice’s professional and privacy obligations.
Where to put the code
We send print-ready artwork sized for each of these. Most clients start with one and add a second once they see which converts.
- Take-home feedback card
- A clearly labelled reception notice
- An appropriate consent-based follow-up channel
Neutral invitation examples
These are invitations for your page or printed card, not customer review text. Customers choose their own rating and words. Use invitations only where the platform permits them.
Feedback is optional. Share only what you feel comfortable making public.
You’re welcome to tell us about your visit in your own words.
For personal or medical matters, please contact the practice directly.
See it
What your customer would see
Choose a public destination or private feedback. The demo offers the same options before asking for any rating, and does not send or publish anything.
The Daily Grind
Example café · Pune
Your experience matters.
Share an honest review or send us a private message. The choice is yours.
No rating needed to see your options.
Questions
Clinics & dentists, specifically
Should we ask patients to name a doctor?＋
Do not request specific content or a staff name in a Google review. Let patients choose their own words, and do not interpret a voluntary mention as automatically prohibited.
Can the private form handle medical questions?＋
Do not use a review form for urgent care or sensitive clinical information. Direct those matters to your practice’s established patient contact channel.
Other businesses